Support
Write to us. A person reads it and a person answers.
support@owndom.app
How soon
An answer within three working days.
In which language
We answer in English and in Serbian.
What to write about
Something in the app is broken
Tell us which phone you are using. It saves a round trip on every bug report.
Something is missing
Tell us what you were trying to do when it was missing. That is what tells us where it belongs.
A question about Premium or a charge
We give a refund within 14 days of any charge, and a renewal counts as a charge. You do not have to give a reason.
If you bought through Google Play, send us the order number from Google's receipt. Without it we cannot find the purchase, because Owndom has no accounts and we hold nothing about you.
If you bought on an iPhone, a refund is approved by Apple alone, so that request goes to them. Write to us anyway if something is not right.
The rest about refunds and cancelling is in the Terms of Use.
Anything about your data
Say what you want done. We hold nothing of yours, so the answer is usually that there is nothing on our side to erase, correct or hand over.
Data requests go to privacy@owndom.app , not to support. That is the address in the privacy policy, and it goes straight to the person who handles them.